Legal Counsel (Games, Monetization & Player Disputes)
Location: Helsinki, Finland (hybrid) / flexible remote within EU time zones
Sulake builds long-lived online social games and communities where player trust, safety, and fair monetization matter every day. We’re looking for a hands-on Legal Counsel who enjoys being close to product decisions, can navigate global regulatory questions, and is comfortable leading on player disputes and litigation-related matters.
What you’ll do
Product & monetization counseling (global)
Qualified lawyer (EU/UK or other comparable jurisdiction), with 4+ years of relevant experience (in-house and/or law firm).
Demonstrated experience advising digital products—ideally games, online platforms, or consumer internet services.
Strong interest and practical understanding of monetization and digital economies (virtual currency, IAP, pricing, promotions, refunds, minors, consumer protection).
Comfort with disputes: pre-litigation handling, escalation management, coordinating outside counsel, writing crisp positions, and building repeatable processes.
Familiarity with EU consumer protection scrutiny around in-game currencies/monetization and player transparency expectations.
Knowledge of MiCA / crypto regulatory themes, AML/KYC considerations, or partner structures involving tokens/NFTs.
Strong GDPR experience (and experience working with product/engineering on privacy-by-design).
Location: Helsinki, Finland (hybrid) / flexible remote within EU time zones
Sulake builds long-lived online social games and communities where player trust, safety, and fair monetization matter every day. We’re looking for a hands-on Legal Counsel who enjoys being close to product decisions, can navigate global regulatory questions, and is comfortable leading on player disputes and litigation-related matters.
What you’ll do
Product & monetization counseling (global)
- Partner with Product, Live Ops, Payments, and Community teams to assess whether new features, economy changes, and monetization methods are compliant across the markets where our games operate (e.g., virtual currencies, promotions, pricing, refunds, minors/consumer protection, platform rules).
- Turn legal risk into practical guidance: “what we can ship”, “how we should ship it”, and “what we should avoid”.
- Advise on structuring and launching NFT / token / crypto-adjacent initiatives either by Sulake or via partners—so that Sulake can support and/or integrate the solution in-game in a compliant way.
- Work with external specialists where needed on EU frameworks (e.g., MiCA and related compliance themes), marketing/consumer rules, and cross-border considerations.
- Own the legal playbook for escalated player issues, including disputes related to bans/suspensions, enforcement actions, chargebacks/refunds, and player complaints that may become formal claims.
- Coordinate responses and strategy with Customer Support, Trust & Safety, and leadership; manage outside counsel when disputes escalate to litigation/arbitration.
- Draft, review, and negotiate a wide range of contracts: vendor and tooling agreements, payment providers, partnerships, IP/licensing, marketing, and platform-related terms.
- Maintain and improve core player-facing legal documents (Terms of Service, Privacy, Community Guidelines) in clear, practical language.
- Support GDPR and privacy-by-design work with our teams (e.g., data processing terms, DPIAs when relevant, vendor/privacy reviews).
- Track and translate relevant EU digital/consumer regulatory developments into actionable internal policies and product guardrails.
Qualified lawyer (EU/UK or other comparable jurisdiction), with 4+ years of relevant experience (in-house and/or law firm).
Demonstrated experience advising digital products—ideally games, online platforms, or consumer internet services.
Strong interest and practical understanding of monetization and digital economies (virtual currency, IAP, pricing, promotions, refunds, minors, consumer protection).
Comfort with disputes: pre-litigation handling, escalation management, coordinating outside counsel, writing crisp positions, and building repeatable processes.
- Excellent drafting and communication skills in English (Finnish is a plus, not required).
- Pragmatic mindset: you can give clear recommendations under uncertainty and help teams move fast without taking unnecessary risk.
Familiarity with EU consumer protection scrutiny around in-game currencies/monetization and player transparency expectations.
Knowledge of MiCA / crypto regulatory themes, AML/KYC considerations, or partner structures involving tokens/NFTs.
Strong GDPR experience (and experience working with product/engineering on privacy-by-design).
- Background in handling disputes connected to account bans/moderation, online communities, or trust & safety.
- High-impact role close to product and community decisions in a company that has operated online social games for years.
- Broad scope across monetization, disputes, privacy, and partnerships—supported by external specialists when needed.
- A collaborative culture where legal is a product partner, not a blocker.